Customer support system
About days required for delivery
Due to the new virus COVID-19, it may take longer than usual for the photobook to be delivered or forgo the shipping temporarily. Please be advised that orders with allowance for time is preferable.
Please confirm the details on each shipping company HP.(Click here)
We apologize for any inconvenience this may cause, but we appreciate your understanding.
About deliveries during summer holidays
Thank you for using Mags Inc.
Our factory will be closed for the holidays.
As a result, the number of days required to deliver the photobook will drastically change.
Cutoff dates for shipping before the holidays
Recommended order-by dates
Standard Printing : 11:59PM on Aug. 10th, 2020(JST)
Premium Printing : 11:59PM on Aug. 3rd, 2020(JST)
Orders after this will be processed in order, after the holidays.
Deliveries after the holidays
Since many orders are also expected, it may be shipped after Aug. 17th, 2020(JST).
<< Support Service Holidays >>
Our support service will be suspended during the following period
From Aug. 8th, 2020 to Aug. 16th, 2020(JST)
*During this period, orders will still be accepted normally.
*We will reply inquiries in order, from Aug. 17th, 2020(JST).
About Order
You cannot purchase Premium Version and Standard Version in 1 order simultaneously.
You have to order each version separately.
Please check "Estimated Shipping and Delivery" for details of delivery fees for 1 order.
Estimated Shipping and Delivery
All prices shown below are in Japanese Yen (JPY).
US$ is only a guide and may not accurately reflect current exchange rates.
Airmail(non-tracking) and EMS(express tracking) are availabie.
EMS is not available for the countries with *1 marks.
Free shipping on 3 and more books!
*limited to same photobook/Airmail
| Asia | Bangladesh, Bhutan, Cambodia, China, Guam, Hong Kong, India, Indonesia, Korea, Lao People's Democratic Republic, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Northern Mariana Islands, Pakistan, Palau*1, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Timor-Leste*1, VietNam |
| Airmail | Postage: JPY 300 (US$2.4) Production Times: 5 business days Delivery Times: 3-7 days (ave.) Free shipping on 3 and more books! |
| EMS | Postage: JPY 1,120 (US$8.96) Production Times: 5 business days Delivery Times: 2-7 days (ave.) |
| North and Central America | Barbados, Canada,Costa Rica, Cuba, Dominican Republic*1, El Salvador, Guatemala*1, Haiti*1, Honduras, Jamaica, Martinique, Mexico, Panama, Puerto Rico, Saint Pierre and Miquelon, Trinidad and Tobago, United States |
| Airmail | Postage: JPY 350 (US$2.8) Production Times: 5 business days Delivery Times: 5-8 days (ave.) Free shipping on 3 and more books! |
| EMS | Postage: JPY 1,440 (US$11.52) Production Times: 5 business days Delivery Times: 4-5 days (ave.) |
| Middle East | Bahrain, Cyprus, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon*1, Oman, Qatar, Saudi Arabia, Syrian Arab Republic, Turkey, United Arab Emirates |
| Airmail | Postage: JPY 350 (US$2.8) Production Times: 5 business days Delivery Times: 6-12 days (ave.) Free shipping on 3 and more books! |
| EMS | Postage: JPY 1,440 (US$11.52) Production Times: 5 business days Delivery Times: 5-7 days (ave.) |
| Oceania | Australia, Cook Islands, Fiji, New Caledonia, New Zealand, Papua New Guinea, Solomon Islands |
| Airmail | Postage: JPY 350 (US$2.8) Production Times: 5 business days Delivery Times: 6-7 days (ave.) Free shipping on 3 and more books! |
| EMS | Postage: JPY 1,440 (US$11.52) Production Times: 5 business days Delivery Times: 4-7 days (ave.) |
| Europe | Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina*1, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kyrgyzstan*1, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia*1, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom |
| Airmail | Postage: JPY 350 (US$2.8) Production Times: 5 business days Delivery Times: 4-9 days (ave.) Free shipping on 3 and more books! |
| EMS | Postage: JPY 1,770 (US$14.16) Production Times: 5 business days Delivery Times: 2-5 days (ave.) |
| South America | Argentina, Bolivia*1, Brazil, Chile, Colombia, Ecuador, French Guiana, Paraguay, Peru, Uruguay, Venezuela |
| Airmail | Postage: JPY 400 (US$3.2) Production Times: 5 business days Delivery Times: 6-7 days (ave.) Free shipping on 3 and more books! |
| EMS | Postage: JPY 2,020 (US$16.16) Production Times: 5 business days Delivery Times: 4-5 days (ave.) |
| Africa | Algeria, Botswana, Cote d'Ivoire, Djibouti, Egypt, Ethiopia, Gabon, Ghana, Kenya, Madagascar, Mauritius, Morocco, Namibia*1, Nigeria, Reunion, Rwanda, Senegal, Sierra Leone, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zimbabwe |
| Airmail | Postage: JPY 400 (US$3.2) Production Times: 5 business days Delivery Times: 7-8 days (ave.) Free shipping on 3 and more books! |
| EMS | Postage: JPY 2,020 (US$16.16) Production Times: 5 business days Delivery Times: 4-6 days (ave.) |
*See more about List of Delivery Times by Airmail(Japan Post site)
*See more about List of Delivery Days by EMS(Japan Post site)
Quantity Discount
Depending on the number of purchase for one order, at most 15% of "Quantity Discount" is approved.
| Number of your order | 1 - 10 items | 11 - 30 itmes | 31 - 50 imtes | more than 50 items |
| Discount rate | No discount | 5% | 10% | 15% |
